Privacy Policy

Overview

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' is being used online. Personal identifiable information can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

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Personal Information Collected

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience. We collect information from you when you register on our site, place an order, subscribe to a newsletter or enter information on our site.

How do we use your collected information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To manage your account details

• To improve our website in order to better serve you

• To quickly process your transactions

• To send periodic emails regarding your order or other products and services

• To follow up with them after correspondence (email or phone inquiries)

• For product shipping and charge inquiries

• For product aftercare if necessary

• For marketing research, analysis and product development

We collect your email address in order to:

• Send information, respond to inquiries, and/or other requests or questions

• Process orders and to send information and updates pertaining to orders.

• Send you additional information related to your product and/or service

• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

If at any time you would like to unsubscribe from receiving future emails, you can email us at

info@kensingtondiamonds.com and we will promptly remove you from all correspondence.

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

• Help remember and process the items in the shopping cart.

• Understand and save user's preferences for future visits.

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third party links

We do not include or offer third-party products or services on our website.

Google

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We have not enabled Google AdSense on our site but we may do so in the future.

You will be notified of any Privacy Policy changes on our Privacy Policy page.

Can change your personal information by logging in to your account.

Contact Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

info@kensingtondiamonds.com or reach us by phone at +81-3-6755-0024

Kensington Diamonds

Headquarters: 1012 7-5-27 Akasaka, Minatoku, Tokyo, Japan

Showroom: 4-24-24 2B Jingumae, Shibuyaku, Tokyo, Japan




WHAT HAPPENS AT AN APPOINTMENT?

If you are ready to find your perfect piece, simply message here and let us get to work for you:

  • Friendly one-on-one consultation at our Omotesando showroom; no obligation to continue if you don’t like what you see.
  • Let us answer all your questions, and help you get the biggest, and best diamond for your budget.
  • See our stunning collections for yourself - compare and try on various diamond shapes and sizes to see which you like best.
  • All Kensington products come with a lifetime warranty as standard - Kensington’s after care will keep your piece perfect forever.

CONTACT US

We are looking forward to hearing from you
TEL 03-6712-5406 Weekdays: 11:00-20:00 Weekends: 10:00-18:00
Copyright © 2013-present Kensington Diamonds